Frequently Asked Questions

Assessor’s Office FAQs

What is an Assessment?

A property’s assessment is a calculated level of market value. The Town works diligently to keep the assessment as close to 100% of market value as possible. The Assessor utilizes standard practices and procedures to uniformly assess the properties within this jurisdiction. Once the property’s total assessment is determined, its taxable assessed value is computed by applying any property tax exemptions which will reduce the level of the tax bill to be paid.

Why are property valuation updates done?

In accordance with New York State Law, Townships are required to maintain up-to-date assessment records. The assessment process is performed to correct inequities that creep into the assessment roll. When this happens some property owners may be paying more than their fair share in taxes while others are paying less. A town-wide valuation update serves to equalize these inequities. As a result of the assessment adjustments, some property owners may notice a change in the overall amount of taxes they pay.

How do I get the Senior Citizen’s Exemption?

County, School and Village taxes may be reduced if income provided by seniors falls within the range dictated by a sliding scale. This exemption benefits seniors with low income. The senior’s income must be given to the Assessor each year in order to receive this exemption. (e.g., for 2014’s income the ceiling amount was $37,399.99 this is based on GROSS HOUSEHOLD INCOME, not taxable income). If ALL income, including Social Security, was below this level, the senior would be eligible for the Senior Citizen Exemption.

How do I apply for a STAR exemption?

You will register with New York State instead of applying with your assessor.

I just purchased a house in the town and the assessment is higher than the purchase price?

The Assessor reviews every sale in town, but if you feel that the assessment on your property should be lowered, send a copy of the real estate appraisal that was done during the purchase of the property to the Town Assessor.  Most times there is an electronic copy that can be sent by email to the Assessor.

I am a Veteran, how do I get my property taxes lowered?

You must apply for a Veteran’s exemption by completing form RP-458a, and suppling a copy of your DD-214.  Applications must be received by March 1st.  The Veteran’s exemption applies to Town, County and Village tax bills.  It has also be adopted by the Mumford School District to apply to the Mumford school taxes.   Call the Assessor to get an application mailed to you.

The name or address on the tax bill is wrong, how do I correct it?

Deeds are filed at the Monroe County Clerk’s Office, however the name is spelled on that deed is how it should be on your tax bill. If the there is a name change due to Marriage/Divorce, send a copy of that to the Assessor.  If there is a mailing address change needed, you can call the Assessor to make that change or note the change on the tax bill itself when you make your payment.


Boards & Commissions FAQs

What is the Open Meetings Law and who does it cover?

The Open Meetings Law (“OML”) went into effect in New York in 1977 with the purpose of ensuring that public business of public entities is conducted in an “open and public manner.” This law is based on a presumption of access that provides the public with the right to know in advance about meetings of public bodies and then to observe the meetings and deliberations. The Open Meetings Law applies to “public bodies.” That term is defined to include entities consisting of two or more people that conduct public business and perform a governmental function for New York State, for an agency of the state, or for public corporations, such as cities, counties, towns, villages and school districts. Committees and subcommittees of these entities are also included within the definition. Consequently, city councils, town boards, village boards of trustees, school boards, commissions, legislative bodies, and committees and subcommittees consisting of members of those groups all fall within the framework of the Law.


Building Department FAQs

Why do I need a building permit?

Permits ensure that construction within our municipality meets with standards set out in the New York State Building Code and the Code of the Town of Wheatland. Your home renovation project must meet basic requirements for health, safety and structural soundness. Beyond this, the permit process makes sure that your plans are in line with other town requirements, such as zoning regulations and historic building designations.

What happens if I don’t get a building permit?

The property owner may be subject to legal action for failure to obtain a building permit. If you carry out a renovation project that requires a building permit without having one, the town can issue a “Stop Work” order, which remains in effect until you obtain a permit. If the work doesn’t meet the requirements of the building code, you may well have to redo the work at your own cost. Work performed without a required building permit may hold up the sale of your property in the future and may also affect an insurance claim. Before any work begins on your home, check with your insurance representative, who can explain exactly what is needed to ensure continuous and adequate coverage, both during and after the renovation.


 

Dog Control FAQs

What information do I need to get a license for my dog?

In addition to completing a dog license application, the following information is required: If the dog is spayed or neutered – a certificate from a licensed veterinarian or an affidavit from the owner showing that the dog has been spayed or neutered, unless this proof is already on file with the Town Clerk, all dogs 3 months or older must have proof of a rabies vaccination signed by a licensed veterinarian or a certificate stating why the dog would be endangered by the vaccine.

If the Dog Control Officer finds my dog, where do I go get him back?

The Scottsville Veterinary Hospital and Pet Adoptions located at 3750 Scottsville Road, Scottsville, New York serves as shelter for dogs picked up by the Town by the Dog Control Officer. There is a fee for boarding services charged by the shelter.


 

Elected Officials FAQs

How do I register to vote, or change my name or address?

All U.S. citizens 18 years of age and older are eligible to vote, provided they are properly registered. All voter registration, name or address changes are done by mail. Forms are available at the Town Clerk’s Office, and may be picked up in person or will be mailed upon request. The registration form must be completed and mailed to the Monroe County Board of Elections, 39 West Main St., Rochester, NY 14614.

What is a Primary Election?

A “Primary Election” is one in which only enrolled members of a party may vote for the purpose of nominating party candidates and electing party officers. In any election district, if a race is uncontested, no primary is held. A “Primary Election” is held on the first Tuesday after the second Monday in September before every general election unless otherwise changed by an act of the legislature. Polls are open for voting from Noon until 9:00 p.m.


Highway Department FAQs

Why can’t the Town of Wheatland do more paving of roads and less oil and stone treatments?

Cost is the main factor. Much like sealing your driveway every few year instead of expensive repaving, the town applies oil and stone to preserve and protect the road surface to extend its life. Oil fills cracks to prevent water from getting into and deteriorating the base, and stone creates a wear surface to build up the road. Stones also allow traffic to travel on the road immediately versus waiting for the oil to dry over several days.

The catch basin (storm drain) near my house is clogged.  What should I do?

If you notice the catch basin clogged due to debris on top of it, please clear it away.  If it appears that the catch basin is clogged inside, please contact the Highway Department. Please be advised that the Town has many catch basins to clear and clean and it is helpful if the residents keep the tops of the catch basins in front of their properties clean and clear from all debris.

What happens if my mailbox is hit by a snow plow?

Call the Town of Wheatland Highway Department at (585) 538-6535 or 889-1553 option 6.

What is the process for taking care of a dead deer along the side of a Town road?

Call the Town of Wheatland Highway Department at (585) 538-6535 or 889-1553 option 6.

What should I do to report a pot hole or another road condition concern?

Call the Town of Wheatland Highway Department at (585) 538-6535 or 889-1553 option 6.


Recreation Department FAQs

Why do we need to fill out a registration form for each program?

Registration forms provide us with the necessary information to give to program leaders. They give us medical information that can change at anytime, emergency phone numbers, doctors phone numbers and more. They help us offer you a safe program.

When are program brochures published?

Program brochures are published on approximately a seasonal basis and are available on this website or at the Recreation Department Office.


Town Clerk’s Office FAQs

Where do I go for a marriage license?

You can go to any town or city office in New York State. Our Town Clerk’s Office would be glad to provide your marriage license. Remember applications must be made at least 24 hours, but no more than 60 days, prior to the marriage ceremony.

How do I request a copy of my Marriage License/Certificate?

Marriage records originally obtained in the Town Clerk’s office can always be requested from the Town Clerk in person or by the mail.  A copy of a valid photo ID of either the bride or groom is required.

When do I need a Peddler’s Permit?

Unless associated with a not-for-profit group, anyone soliciting door-to-door or selling goods on a transient basis from a stationary site needs to apply at the Town Clerk’s Office for a permit. All completed and signed applications are sent to the Monroe County Sheriff’s Office for a background check. If an application is found unsatisfactory by the Monroe County Sheriff’s Office and it has endorsed its disapproval on the application, the Clerk shall notify the applicant that the application is disapproved and shall deny the applicant any license. If an application is found satisfactory by the Monroe County Sheriff’s Office, the Clerk shall issue a license to the applicant specifying the particular business authorized. This license is nontransferable and shall be in the continuous possession of the licensee while engaged in the business licensed. This license must be produced upon the demand of any Town official, prospective buyer, police officer or sheriff. All sales people should have a copy of the license upon their persons.


Town Supervisor FAQs

Do I need an appointment to see the Town Supervisor?

The Town Supervisor serves at the request of the residents and therefore welcomes visitors to Town Hall and will make every effort to meet with them and respond to their concerns. An appointment is recommended to ensure that the Supervisor is available when you arrive.

If I have a concern or question about a Town Department, should I call the Town Supervisor?

If you have a concern or question about a Town department, never hesitate to contact the Town Supervisor. The Supervisor will make every effort to answer your question, resolve your issue or explain a process or procedure. If needed, the Supervisor  will contact the department in an effort to resolve your particular issue or receive a more detailed explanation.